Operations Administrator
Quick Apply Full-time 2 days ago Full Job Description Operations Administrator Role Qualities A successful candidate is organized, focused, and able to manage their time independently.
They are an intuitive listener with the ability to take detailed notes and convey information in a clear and concise manner.
They enjoy wearing multiple hats and find satisfaction in ensuring the smooth, timely, and predictable execution of administrative tasks.
They are a taskmaster, always seeing things through to completion.
Role Description The Operations Administrator (Ops Admin) is a member of the Business Operations Team, with 60% of their responsibilities overseen by the Operations Manager and 40% by the Sales Manager.
The Ops Admin role is approximately 40% reception and sales administrative support, 25% bookkeeping data entry, 20% general office administration, and 15% marketing/social media assistance.
Each category of duties requires excellent administrative skills and attention to detail.
To successfully fulfill the reception/sales admin duties of the role, Ops Admin is expected to build an understanding of the company's products/services, be able to communicate the key parts of who we are and what we do, and answer common questions.
The Ops Admin answers/responds to inquiries from prospective clients, collects their information, shares it with the Sales Manager, and then coordinates next steps.
The Ops Admin also supports the Sales Manager with scheduling and general administrative assistance.
In addition to reception/sales admin, the Ops Admin performs weekly data entry of bills/expenses, manages the day-to-day needs of the office, and supports the company's marketing efforts.
Please see the description of job duties below.
Job Duties Reception/Sales Admin Answer and return incoming calls, respond to emails, and other inquiries from prospective clients.
Providing relevant company information, asking qualifying questions, and coordinating next steps.
Document key prospect contact and qualifying information, including details about the proposed scope of work and the client's budget.
Ensure timely and accurate conveyance of prospect data to sales tools and systems.
Processing and filing data using company digital and hard copy filing procedures.
Provide general administrative assistance to the Sales team, including scheduling meetings/calendar management, filing, and data entry.
Greet and direct visitors to the office.
Answer the main business phone, check the general voicemail box, and return phone calls and/or direct to the appropriate team members as needed.
Coordinate project thank you notes/gifts, holiday cards, and other personalized gestures of partnership and appreciation with clients and trades partners at the direction of the management team.
Bookkeeping Data Entry Accounts payable:
Weekly data entry of invoices and receipts, printing and mailing checks.
Paper and digital filing of receipts/invoices.
Answering questions and resolving issues regarding vendor invoices/receipts.
Accounts receivable:
Receiving payments, sending receipts, and depositing checks.
General Operations/Office Admin Help ensure that our office is a highly functional and welcoming place by managing day-to-day office needs.
Maintain professional appearance and function of the office, restocking supplies, tidying common areas, and making sure that the office is prepared for any special meetings or events.
Maintain standard stock of office supplies, including snacks, coffee, creamer, etc.
Ordering supplied proactively to meet typical needs, ordering special supplies at the direction of management.
Maintain inventory of stock items used by the Production Team.
Process incoming and outgoing mail.
Receive and put away packages.
At the request of the management team, use existing tools/procedures to request and maintain records of subcontractor contracts and insurance documentation.
Provide general and miscellaneous administrative support as needed.
Marketing Assistance Supports the Marketing Team to produce sales/marketing materials, social media content, and assist marketing campaigns to engage our community in what Lewis Creek has to offer.
This includes contact management, drafting content, managing photo resources, and scheduling posts to the company social media accounts.
Coordinate marketing steps at the close of projects, prompting the project teams to request online reviews, references, and coordinate professional finished project photos.
Qualifications 2
years experience in an administrative role or other relevant experience.
Customer service experience is a plus! Solid computer skills, including manipulating spreadsheets and comfort learning and using database tools, and other digital data/information software.
Experience working in Google Suite is a plus.
Compensation and Benefits Compensation is expected to be $20-$24/hour, plus benefits.
This position is full-time and expected to work 32-40 hours per week, depending on the preferences of the right candidate.
This role is based out of our Essex Jct, VT office with the option to work from home one day per week and options for flexible scheduling.
Benefits include:
Health insurance, 3 competitive plans to choose from $1000 HRA account for employees enrolled in a health plan Dental insurance Disability and life insurance IRA with contribution matching up to 3% 10 days paid vacation, 15 days after 3 years, 20 days after 5 years 5 paid sick/personal days 6 paid holidays $250 equipment allowance Support for work-life balance and flexibility Opportunities for continued learning & professional growth Please respond to this posting with both a COVER LETTER and RESUME.
No cold calls.
Applicants that do not provide a cover letter and resume will not be considered.
Job Type:
Full-time Pay:
$20.
00 - $24.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Schedule:
8 hour shift Work Location:
One location The Operations Administrator (Ops Admin) is a member of the Business Operations Team, with 60% of their responsibilities overseen by the Operations Manager and 40% by the Sales Manager.
The Ops Admin role is approximately 40% reception and sales administrative support, 25% bookkeeping data entry, 20% general office administration, and 15% marketing/social media assistance.
Each category of duties requires excellent administrative skills and attention to detail.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
They are an intuitive listener with the ability to take detailed notes and convey information in a clear and concise manner.
They enjoy wearing multiple hats and find satisfaction in ensuring the smooth, timely, and predictable execution of administrative tasks.
They are a taskmaster, always seeing things through to completion.
Role Description The Operations Administrator (Ops Admin) is a member of the Business Operations Team, with 60% of their responsibilities overseen by the Operations Manager and 40% by the Sales Manager.
The Ops Admin role is approximately 40% reception and sales administrative support, 25% bookkeeping data entry, 20% general office administration, and 15% marketing/social media assistance.
Each category of duties requires excellent administrative skills and attention to detail.
To successfully fulfill the reception/sales admin duties of the role, Ops Admin is expected to build an understanding of the company's products/services, be able to communicate the key parts of who we are and what we do, and answer common questions.
The Ops Admin answers/responds to inquiries from prospective clients, collects their information, shares it with the Sales Manager, and then coordinates next steps.
The Ops Admin also supports the Sales Manager with scheduling and general administrative assistance.
In addition to reception/sales admin, the Ops Admin performs weekly data entry of bills/expenses, manages the day-to-day needs of the office, and supports the company's marketing efforts.
Please see the description of job duties below.
Job Duties Reception/Sales Admin Answer and return incoming calls, respond to emails, and other inquiries from prospective clients.
Providing relevant company information, asking qualifying questions, and coordinating next steps.
Document key prospect contact and qualifying information, including details about the proposed scope of work and the client's budget.
Ensure timely and accurate conveyance of prospect data to sales tools and systems.
Processing and filing data using company digital and hard copy filing procedures.
Provide general administrative assistance to the Sales team, including scheduling meetings/calendar management, filing, and data entry.
Greet and direct visitors to the office.
Answer the main business phone, check the general voicemail box, and return phone calls and/or direct to the appropriate team members as needed.
Coordinate project thank you notes/gifts, holiday cards, and other personalized gestures of partnership and appreciation with clients and trades partners at the direction of the management team.
Bookkeeping Data Entry Accounts payable:
Weekly data entry of invoices and receipts, printing and mailing checks.
Paper and digital filing of receipts/invoices.
Answering questions and resolving issues regarding vendor invoices/receipts.
Accounts receivable:
Receiving payments, sending receipts, and depositing checks.
General Operations/Office Admin Help ensure that our office is a highly functional and welcoming place by managing day-to-day office needs.
Maintain professional appearance and function of the office, restocking supplies, tidying common areas, and making sure that the office is prepared for any special meetings or events.
Maintain standard stock of office supplies, including snacks, coffee, creamer, etc.
Ordering supplied proactively to meet typical needs, ordering special supplies at the direction of management.
Maintain inventory of stock items used by the Production Team.
Process incoming and outgoing mail.
Receive and put away packages.
At the request of the management team, use existing tools/procedures to request and maintain records of subcontractor contracts and insurance documentation.
Provide general and miscellaneous administrative support as needed.
Marketing Assistance Supports the Marketing Team to produce sales/marketing materials, social media content, and assist marketing campaigns to engage our community in what Lewis Creek has to offer.
This includes contact management, drafting content, managing photo resources, and scheduling posts to the company social media accounts.
Coordinate marketing steps at the close of projects, prompting the project teams to request online reviews, references, and coordinate professional finished project photos.
Qualifications 2
years experience in an administrative role or other relevant experience.
Customer service experience is a plus! Solid computer skills, including manipulating spreadsheets and comfort learning and using database tools, and other digital data/information software.
Experience working in Google Suite is a plus.
Compensation and Benefits Compensation is expected to be $20-$24/hour, plus benefits.
This position is full-time and expected to work 32-40 hours per week, depending on the preferences of the right candidate.
This role is based out of our Essex Jct, VT office with the option to work from home one day per week and options for flexible scheduling.
Benefits include:
Health insurance, 3 competitive plans to choose from $1000 HRA account for employees enrolled in a health plan Dental insurance Disability and life insurance IRA with contribution matching up to 3% 10 days paid vacation, 15 days after 3 years, 20 days after 5 years 5 paid sick/personal days 6 paid holidays $250 equipment allowance Support for work-life balance and flexibility Opportunities for continued learning & professional growth Please respond to this posting with both a COVER LETTER and RESUME.
No cold calls.
Applicants that do not provide a cover letter and resume will not be considered.
Job Type:
Full-time Pay:
$20.
00 - $24.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Schedule:
8 hour shift Work Location:
One location The Operations Administrator (Ops Admin) is a member of the Business Operations Team, with 60% of their responsibilities overseen by the Operations Manager and 40% by the Sales Manager.
The Ops Admin role is approximately 40% reception and sales administrative support, 25% bookkeeping data entry, 20% general office administration, and 15% marketing/social media assistance.
Each category of duties requires excellent administrative skills and attention to detail.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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